Matterport incident

Shopping cart experiencing difficulties with tax connectors.

Major Resolved View vendor source →

Matterport experienced a major incident on March 27, 2020 affecting Shopping Cart, lasting 1h 33m. The incident has been resolved; the full update timeline is below.

Started
Mar 27, 2020, 01:28 PM UTC
Resolved
Mar 27, 2020, 03:01 PM UTC
Duration
1h 33m
Detected by Pingoru
Mar 27, 2020, 01:28 PM UTC

Affected components

Shopping Cart

Update timeline

  1. investigating Mar 27, 2020, 01:48 PM UTC

    We are currently investigating this issue.

  2. investigating Mar 27, 2020, 01:49 PM UTC

    We are currently experiencing technical difficulties with our tax connectors, users may see issues when attempting to complete an order. We are investigating the issue.

  3. resolved Mar 27, 2020, 03:01 PM UTC

    This incident has been resolved.