Matterport incident

Matterport Cloud - degraded performance

Minor Resolved View vendor source →

Matterport experienced a minor incident on May 1, 2020 affecting 3D Showcase and Workshop and 1 more component, lasting 3h 11m. The incident has been resolved; the full update timeline is below.

Started
May 01, 2020, 05:08 AM UTC
Resolved
May 01, 2020, 08:20 AM UTC
Duration
3h 11m
Detected by Pingoru
May 01, 2020, 05:08 AM UTC

Affected components

3D ShowcaseWorkshopCloudShopping CartSpace ProcessingSpace Statistics

Update timeline

  1. investigating May 01, 2020, 05:08 AM UTC

    Matterport Cloud is currently experiencing some issues. We apologize for the inconvenience while we investigate.

  2. investigating May 01, 2020, 05:09 AM UTC

    We are continuing to investigate this issue.

  3. resolved May 01, 2020, 08:20 AM UTC

    This incident has been resolved.