Matterport experienced a minor incident on May 15, 2020 affecting 3D Showcase, lasting 2d 1h. The incident has been resolved; the full update timeline is below.
Affected components
3D Showcase
Update timeline
- investigating May 15, 2020, 04:25 PM UTC
Media Mattertags are temporarily unavailable due to a service outage at our partner embed.ly. Once embed.ly's servers are back up, Media Mattertags should all return to normal.
- monitoring May 16, 2020, 10:51 PM UTC
All Media Mattertags should now be working again. We are monitoring to make sure there are no more issues.
- resolved May 17, 2020, 06:07 PM UTC
This incident has been resolved.