Matterport incident

Space processing delays

Minor Resolved View vendor source →

Matterport experienced a minor incident on September 1, 2020 affecting Space Processing, lasting 11h 6m. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2020, 03:25 AM UTC
Resolved
Sep 01, 2020, 02:32 PM UTC
Duration
11h 6m
Detected by Pingoru
Sep 01, 2020, 03:25 AM UTC

Affected components

Space Processing

Update timeline

  1. identified Sep 01, 2020, 03:25 AM UTC

    AWS is reporting issues which may affect processing times. Users will likely see a delay in processing times.

  2. resolved Sep 01, 2020, 02:32 PM UTC

    The AWS incident has been resolved. Space processing times are no longer delayed.