Matterport experienced a minor incident on November 23, 2020 affecting Workshop, lasting 2d. The incident has been resolved; the full update timeline is below.
Affected components
Workshop
Update timeline
- identified Nov 23, 2020, 05:39 PM UTC
We have identified an issue with Embed.ly's API which we use to display photos in Mattertag posts. We have contacted Embed.ly and they are working to resolve the issue as quickly as possible. Adding a media URL to a Mattertag post may or may not be found, or be displayed.
- monitoring Nov 24, 2020, 08:05 PM UTC
Embed.ly has implemented a fix. We will monitor the change.
- resolved Nov 25, 2020, 05:43 PM UTC
This incident has been resolved.