Matterport incident

Longer model processing

Minor Resolved View vendor source →

Matterport experienced a minor incident on November 25, 2020 affecting Space Processing, lasting 2d 4h. The incident has been resolved; the full update timeline is below.

Started
Nov 25, 2020, 06:08 PM UTC
Resolved
Nov 27, 2020, 10:13 PM UTC
Duration
2d 4h
Detected by Pingoru
Nov 25, 2020, 06:08 PM UTC

Affected components

Space Processing

Update timeline

  1. identified Nov 25, 2020, 06:08 PM UTC

    AWS is currently experiencing an outage which may result in longer than normal model processing times.

  2. resolved Nov 27, 2020, 10:13 PM UTC

    This incident has been resolved.