Matterport experienced a notice incident on January 12, 2021 affecting 3D Showcase and Workshop and 1 more component, lasting 49m. The incident has been resolved; the full update timeline is below.
Affected components
3D ShowcaseWorkshopCloudShopping CartSpace ProcessingSpace StatisticsAPI
Update timeline
- monitoring Jan 12, 2021, 04:16 PM UTC
We are monitoring a performance impact from Fastly.com which may effect the performance of Matterport components.
- monitoring Jan 12, 2021, 04:17 PM UTC
We are continuing to monitor for any further issues.
- resolved Jan 12, 2021, 05:05 PM UTC
This incident has been resolved.