Matterport experienced a minor incident on December 7, 2021 affecting Space Processing, lasting 23h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Space Processing
Update timeline
- identified Dec 07, 2021, 04:52 PM UTC
AWS is currently experiencing an issue which affects our model processing pipeline. Model processing may take longer than usual.
- resolved Dec 08, 2021, 04:04 PM UTC
This incident have been resolved. We are re-queuing the affected models, so that they will be processed. Thank you for your patience.