Matterport experienced a minor incident on December 15, 2021 affecting Shopping Cart, lasting 20m. The incident has been resolved; the full update timeline is below.
Affected components
Shopping Cart
Update timeline
- investigating Dec 15, 2021, 04:45 PM UTC
Some users may be experiencing errors trying to complete account signup and/or purchasing subscriptions and cameras due to connection issues affecting one of our service providers. Emails from our platform may also be delayed.
- resolved Dec 15, 2021, 05:06 PM UTC
This incident has been resolved.