Matterport incident

Cart (buy.matterport.com) not available

Major Resolved View vendor source →

Matterport experienced a major incident on March 23, 2022 affecting Shopping Cart and Add ons, lasting 1h 34m. The incident has been resolved; the full update timeline is below.

Started
Mar 23, 2022, 11:45 PM UTC
Resolved
Mar 24, 2022, 01:19 AM UTC
Duration
1h 34m
Detected by Pingoru
Mar 23, 2022, 11:45 PM UTC

Affected components

Shopping CartAdd ons

Update timeline

  1. investigating Mar 23, 2022, 11:45 PM UTC

    We're experiencing issues with buy.matterport.com and other Cart services. The issue has been escalated and actively being investigated. We apologize for the inconvenience.

  2. monitoring Mar 24, 2022, 12:25 AM UTC

    The issue has been identified and fixed. We will monitor.

  3. resolved Mar 24, 2022, 01:19 AM UTC

    This incident has been resolved.