Matterport incident

Degraded Performance - Space Processing

Notice Resolved View vendor source →

Matterport experienced a notice incident on July 13, 2022, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 13, 2022, 10:24 PM UTC
Resolved
Jul 13, 2022, 04:00 PM UTC
Duration
—
Detected by Pingoru
Jul 13, 2022, 10:24 PM UTC

Update timeline

  1. resolved Jul 13, 2022, 10:24 PM UTC

    Matterport engineers detected and investigated an issue causing delays in space processing from 22-07-13 8:52 PDT to 22-07-13 12:40 PDT. The issue has been resolved and we are monitoring closely. All models should finishing processing without further issue. We apologize for the inconvenience.