Matterport incident

Invoicing Display Issue

Notice Resolved View vendor source →

Matterport experienced a notice incident on April 30, 2025 affecting Cloud, lasting 1h 26m. The incident has been resolved; the full update timeline is below.

Started
Apr 30, 2025, 02:12 PM UTC
Resolved
Apr 30, 2025, 03:38 PM UTC
Duration
1h 26m
Detected by Pingoru
Apr 30, 2025, 02:12 PM UTC

Affected components

Cloud

Update timeline

  1. investigating Apr 30, 2025, 02:12 PM UTC

    We have become aware of a display issue with invoices. We are looking into it with urgency and will post updates here. We apologize for the inconvenience.

  2. monitoring Apr 30, 2025, 02:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 30, 2025, 03:38 PM UTC

    This incident has been resolved.