Matrix incident

matrix.org federation outage

Minor Resolved View vendor source →

Matrix experienced a minor incident on July 31, 2025 affecting Synapse and Outbound federation, lasting 12h 30m. The incident has been resolved; the full update timeline is below.

Started
Jul 31, 2025, 08:59 PM UTC
Resolved
Aug 01, 2025, 09:29 AM UTC
Duration
12h 30m
Detected by Pingoru
Jul 31, 2025, 08:59 PM UTC

Affected components

SynapseOutbound federation

Update timeline

  1. investigating Jul 31, 2025, 08:59 PM UTC

    We are investigating continued problems with inbound federation on the matrix.org homeserver

  2. investigating Jul 31, 2025, 09:01 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 31, 2025, 09:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 01, 2025, 09:29 AM UTC

    This incident has been resolved.