Matillion Outage History

Matillion is up right now

Matillion had 47 outages in the last 2 years totaling 156h 23m of downtime — averaging 1.9 incidents per month.

There were 47 Matillion outages since December 5, 2024 totaling 156h 23m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.matillion.com

Critical July 9, 2026

Snowflake Runner Key-pair/Secret Retrieval Failures

Detected by Pingoru
Jul 09, 2026, 12:23 PM UTC
Resolved
Jul 09, 2026, 02:44 PM UTC
Duration
2h 20m
Affected: AgentsAgentsAgents
Timeline · 2 updates
  1. identified Jul 09, 2026, 12:23 PM UTC

    The issue has been identified and a fix is being implemented

  2. resolved Jul 09, 2026, 02:44 PM UTC

    This incident has been resolved

Read the full incident report →

Notice July 3, 2026

We are currently experiencing an issue affecting components whose names end with "Query". Please do not enable AutoDebug log verbosity levels 3, 4, or 5 until this incident has been resolved.

Detected by Pingoru
Jul 03, 2026, 09:06 AM UTC
Resolved
Jul 03, 2026, 07:58 PM UTC
Duration
10h 52m
Affected: AgentsAgentsAgents
Timeline · 6 updates
  1. investigating Jul 03, 2026, 09:06 AM UTC

    We are currently investigating this issue.

  2. identified Jul 03, 2026, 09:30 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jul 03, 2026, 03:12 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Jul 03, 2026, 04:25 PM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Jul 03, 2026, 07:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Jul 03, 2026, 07:58 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 30, 2026

US Region: Experiencing degraded pipeline execution performance.

Detected by Pingoru
Jun 30, 2026, 12:34 PM UTC
Resolved
Jun 30, 2026, 03:03 PM UTC
Duration
2h 28m
Affected: Pipeline Execution
Timeline · 4 updates
  1. investigating Jun 30, 2026, 12:34 PM UTC

    We are currently investigating this issue.

  2. identified Jun 30, 2026, 12:58 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 30, 2026, 01:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 30, 2026, 03:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 29, 2026

Maia Team conversations becoming stuck

Detected by Pingoru
Jun 29, 2026, 03:38 PM UTC
Resolved
Jun 29, 2026, 03:39 PM UTC
Duration
1m
Affected: Hub
Timeline · 3 updates
  1. investigating Jun 29, 2026, 03:38 PM UTC

    We observed an increase in Maia Team conversations becoming stuck. A fix has been implemented and the issue mitigated. Conversations may take a short period of time to be recovered.

  2. monitoring Jun 29, 2026, 03:39 PM UTC

    A fix has been implemented and the issue mitigated.

  3. resolved Jun 29, 2026, 03:39 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 19, 2026

Salesforce OAuth - Token Refresh Failing

Detected by Pingoru
Jun 19, 2026, 09:09 AM UTC
Resolved
Jun 19, 2026, 03:51 PM UTC
Duration
6h 41m
Affected: Pipeline ExecutionPipeline ExecutionPipeline Execution
Timeline · 3 updates
  1. identified Jun 19, 2026, 09:09 AM UTC

    The issue has been implemented and is being reviewed

  2. investigating Jun 19, 2026, 09:41 AM UTC

    We are currently investigating the issue

  3. resolved Jun 19, 2026, 03:51 PM UTC

    This incident has been resolved

Read the full incident report →

Critical June 18, 2026

Connectivity Issues in AU1 Production

Detected by Pingoru
Jun 18, 2026, 01:43 PM UTC
Resolved
Jun 18, 2026, 03:05 PM UTC
Duration
1h 21m
Affected: Agent ManagerAgents
Timeline · 3 updates
  1. investigating Jun 18, 2026, 01:43 PM UTC

    We are currently investigating an issue affecting the cloud-agent-service in our AU1 production environment. The service is currently unable to authenticate with our secure credential storage system, preventing it from starting up properly.

  2. identified Jun 18, 2026, 02:24 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jun 18, 2026, 03:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 10, 2026

OData component failure

Detected by Pingoru
Jun 10, 2026, 08:49 AM UTC
Resolved
Jun 11, 2026, 07:30 AM UTC
Duration
22h 41m
Affected: DesignerDesigner
Timeline · 3 updates
  1. identified Jun 10, 2026, 08:49 AM UTC

    We are currently investigating errors in the OData component for useidurl parameters.

  2. monitoring Jun 10, 2026, 10:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 11, 2026, 07:30 AM UTC

    This incident has been resolved

Read the full incident report →

Notice May 27, 2026

Intermittent UI issue impacting navigation into Maia Foundation due to loading new frontend services (Designer, Obs Dash, Project Explorer), causing ChunkLoadError and “Something went wrong” messages.

Detected by Pingoru
May 27, 2026, 01:26 PM UTC
Resolved
May 27, 2026, 07:43 PM UTC
Duration
6h 16m
Affected: HubDesignerDesignerDesigner
Timeline · 4 updates
  1. investigating May 27, 2026, 01:26 PM UTC

    We are currently investigating this issue.

  2. identified May 27, 2026, 01:30 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 27, 2026, 07:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 27, 2026, 07:43 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 7, 2026

Temporary Issue with GitHub Integration in AU Region

Detected by Pingoru
May 07, 2026, 07:05 PM UTC
Resolved
May 07, 2026, 09:22 PM UTC
Duration
2h 17m
Timeline · 4 updates
  1. investigating May 07, 2026, 07:05 PM UTC

    We're currently experiencing an issue affecting GitHub and Bitbucket integrations in our AU region. Users are unable to link repositories or create new projects at this time. What's affected: GitHub-backed repositories cannot be set up or linked Bitbucket integrations are also impacted Issue is specific to the AU region only What we're doing: Our team has identified the root cause and is actively working on a resolution. We'll provide updates as progress is made. What you can do: If you need immediate access to repository integrations, please consider using our other regional deployments temporarily. We apologise for the inconvenience and appreciate your patience as we resolve this issue. For questions or concerns, please contact our support team.

  2. identified May 07, 2026, 07:05 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 07, 2026, 09:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 07, 2026, 09:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 27, 2026

Pipeline Access Failure

Detected by Pingoru
Apr 27, 2026, 02:04 PM UTC
Resolved
Apr 27, 2026, 02:56 PM UTC
Duration
52m
Affected: DesignerDesigner
Timeline · 3 updates
  1. investigating Apr 27, 2026, 02:04 PM UTC

    We are currently investigating this issue.

  2. investigating Apr 27, 2026, 02:53 PM UTC

    We are continuing to investigate this issue.

  3. resolved Apr 27, 2026, 02:56 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 21, 2026

Pipeline: : Instability in Pipeline Execution Steps

Detected by Pingoru
Apr 21, 2026, 10:51 AM UTC
Resolved
Apr 21, 2026, 11:20 AM UTC
Duration
29m
Affected: Pipeline ExecutionPipeline Execution
Timeline · 7 updates
  1. investigating Apr 21, 2026, 10:51 AM UTC

    We are currently investigating this issue

  2. investigating Apr 21, 2026, 10:52 AM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 21, 2026, 10:54 AM UTC

    We are continuing to investigate this issue.

  4. investigating Apr 21, 2026, 10:55 AM UTC

    We are continuing to investigate this issue.

  5. identified Apr 21, 2026, 11:04 AM UTC

    The issue has been identified and a fix is being implemented.

  6. monitoring Apr 21, 2026, 11:15 AM UTC

    A fix has been implemented and we are monitoring the results.

  7. resolved Apr 21, 2026, 11:20 AM UTC

    This incident has been resolved.

Read the full incident report →

Major April 9, 2026

Git authentication issue with Azure

Detected by Pingoru
Apr 09, 2026, 08:56 AM UTC
Resolved
Apr 09, 2026, 09:02 AM UTC
Duration
6m
Affected: DesignerDesigner
Timeline · 2 updates
  1. identified Apr 09, 2026, 08:56 AM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Apr 09, 2026, 09:02 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 11, 2026

Issues Creating Custom OAuths

Detected by Pingoru
Mar 11, 2026, 06:08 PM UTC
Resolved
Mar 11, 2026, 09:13 PM UTC
Duration
3h 4m
Timeline · 3 updates
  1. investigating Mar 11, 2026, 06:08 PM UTC

    We are currently investigating this issue.

  2. identified Mar 11, 2026, 06:18 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Mar 11, 2026, 09:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 4, 2026

Designer: Timeouts in Component Parameters or Options Configuration

Detected by Pingoru
Mar 04, 2026, 03:03 PM UTC
Resolved
Mar 05, 2026, 10:33 AM UTC
Duration
19h 30m
Affected: Designer
Timeline · 3 updates
  1. investigating Mar 04, 2026, 03:03 PM UTC

    We are currently investigating this incident

  2. monitoring Mar 04, 2026, 04:20 PM UTC

    The initial issue has been mitigated. We are continuing to monitor and work towards full resolution

  3. resolved Mar 05, 2026, 10:33 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical February 16, 2026

Ongoing platform instability impacting design and runtime of pipelines

Detected by Pingoru
Feb 16, 2026, 04:27 PM UTC
Resolved
Feb 16, 2026, 05:12 PM UTC
Duration
45m
Affected: Agent ManagerAgent ManagerAgentsAgentsDesignerDesignerSchedulerPipeline ExecutionPipeline ExecutionScheduler
Timeline · 4 updates
  1. investigating Feb 16, 2026, 04:27 PM UTC

    We're currently investigating an issue leading to instability in the platform, impacting both design and runtime in both regions

  2. investigating Feb 16, 2026, 04:46 PM UTC

    We are continuing to investigate this issue.

  3. investigating Feb 16, 2026, 04:47 PM UTC

    We are continuing to investigate this issue.

  4. resolved Feb 16, 2026, 05:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical January 20, 2026

Agent gateway down

Detected by Pingoru
Jan 20, 2026, 11:37 AM UTC
Resolved
Jan 20, 2026, 11:55 AM UTC
Duration
17m
Affected: Agent ManagerAgent Manager
Timeline · 2 updates
  1. investigating Jan 20, 2026, 11:37 AM UTC

    We are currently investigating an issue with Agent gateway causing validation and agent availability issues

  2. resolved Jan 20, 2026, 11:55 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 19, 2026

Matillion Hosted Agent - intermittent unknown status

Detected by Pingoru
Jan 19, 2026, 08:39 AM UTC
Resolved
Jan 20, 2026, 12:17 PM UTC
Duration
1d 3h
Affected: AgentsAgents
Timeline · 2 updates
  1. investigating Jan 19, 2026, 08:39 AM UTC

    We are currently investigating an issue where Matillion Hosted Agents are going into an unknown status, preventing pipeline execution.

  2. resolved Jan 20, 2026, 12:17 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 18, 2025

Issues Spinning Up New Agents via Azure ARM Template

Detected by Pingoru
Dec 18, 2025, 06:20 PM UTC
Resolved
Dec 19, 2025, 12:06 PM UTC
Duration
17h 45m
Affected: Agent ManagerAgent Manager
Timeline · 3 updates
  1. investigating Dec 18, 2025, 06:20 PM UTC

    We are currently investigating this issue.

  2. monitoring Dec 18, 2025, 10:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 19, 2025, 12:06 PM UTC

    This incident has been resolved.

Read the full incident report →

Major December 8, 2025

Scheduled Pipelines not triggering

Detected by Pingoru
Dec 08, 2025, 07:10 PM UTC
Resolved
Dec 08, 2025, 08:41 PM UTC
Duration
1h 30m
Affected: SchedulerScheduler
Timeline · 2 updates
  1. investigating Dec 08, 2025, 07:10 PM UTC

    We are currently investigating this issue, it is impacting all Schedules

  2. resolved Dec 08, 2025, 08:41 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 8, 2025

Intermittent issue with pipeline executions

Detected by Pingoru
Dec 08, 2025, 09:17 AM UTC
Resolved
Dec 09, 2025, 09:40 AM UTC
Duration
1d
Affected: Pipeline ExecutionPipeline Execution
Timeline · 3 updates
  1. investigating Dec 08, 2025, 09:17 AM UTC

    Potential degradation of pipeline executions, impacting both schedule and manual runs. The situations is being actively investigated.

  2. identified Dec 08, 2025, 11:39 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Dec 09, 2025, 09:40 AM UTC

    This incident has been resolved.

Read the full incident report →