MathWorks incident

Degradation across multiple applications

Major Resolved View vendor source →

MathWorks experienced a major incident on March 18, 2025 affecting Add-On Explorer and Cody and 1 more component, lasting 8h 3m. The incident has been resolved; the full update timeline is below.

Started
Mar 18, 2025, 11:22 AM UTC
Resolved
Mar 18, 2025, 07:25 PM UTC
Duration
8h 3m
Detected by Pingoru
Mar 18, 2025, 11:22 AM UTC

Affected components

Add-On ExplorerCodyDownloadsMATLAB Answers

Update timeline

  1. identified Mar 18, 2025, 11:22 AM UTC

    Starting around 5:10 am, some users may have experienced degradation when accessing Cody, MATLAB Answers, Add-ons, career website, and with product downloads.

  2. monitoring Mar 18, 2025, 12:46 PM UTC

    We have implemented a fix which has restored functionality for all impacted applications.

  3. resolved Mar 18, 2025, 07:25 PM UTC

    We have verified that there is no further impact to the applications.