MathWorks incident

Impact to License Center and MathWorks Account

Critical Resolved View vendor source →

MathWorks experienced a critical incident on June 23, 2025 affecting Downloads and License Center and 1 more component, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Jun 23, 2025, 03:40 PM UTC
Resolved
Jun 23, 2025, 04:01 PM UTC
Duration
20m
Detected by Pingoru
Jun 23, 2025, 03:40 PM UTC

Affected components

DownloadsLicense CenterMathWorks Account

Update timeline

  1. investigating Jun 23, 2025, 03:40 PM UTC

    Starting 10:53 AM EDT, users may experience issues with downloads, activating and managing licenses, and creating trials.

  2. resolved Jun 23, 2025, 04:01 PM UTC

    A fix was implemented after which all impacted applications are working as expected.