MathWorks incident

Degradation in License Center, MathWorks Account and Downloads services

Major Resolved View vendor source →

MathWorks experienced a major incident on June 25, 2025 affecting Downloads and License Center and 1 more component, lasting 1h 5m. The incident has been resolved; the full update timeline is below.

Started
Jun 25, 2025, 03:38 PM UTC
Resolved
Jun 25, 2025, 04:44 PM UTC
Duration
1h 5m
Detected by Pingoru
Jun 25, 2025, 03:38 PM UTC

Affected components

DownloadsLicense CenterMathWorks Account

Update timeline

  1. investigating Jun 25, 2025, 03:38 PM UTC

    Starting 11:00 AM EDT, users may experience issues with downloads, activating and managing licenses, and creating trials.

  2. resolved Jun 25, 2025, 04:44 PM UTC

    A fix was implemented after which all impacted applications have recovered.