Mapbox Outage History

Mapbox is up right now

Pingoru has recorded 53 incidents for Mapbox: 6 in the last 12 months and 2 in the last 90 days.

Source: status.mapbox.com

53incidents recorded
6last 12 months
2last 90 days
18 hourstypical duration
Incidents per month
012AprMayJunJulAugSepOct2
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct2%
Pingoru began tracking Mapbox in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202600 of 720 (0%)
May 202600 of 744 (0%)
June 202616 of 720 (1%)
July 202600 of 744 (0%)
August 202600 of 744 (0%)
September 202600 of 720 (0%)
October 2026213 of 574 (2%)

Incidents, newest first

Minor October 20, 2026 Intermittent Routing Disruptions in US-East 12h 38m API

Started Oct 20, 2026, 06:43 PM UTC· resolved Oct 21, 2026, 07:22 AM UTC

  1. investigating Oct 20, 2026, 06:43 PM UTC

    On October 20, 2026, between 14:45 and 15:47 UTC, temporary regional capacity constraints caused intermittent disruptions to navigation services in the US-East region. This resulted in brief, recurring periods of elevated latency and missing route results during this window. Our services have returned to normal operation, and our engineering team is continuing to investigate.

  2. investigating Oct 21, 2026, 07:21 AM UTC

    This issue has been resolved.

  3. resolved Oct 21, 2026, 07:22 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 19, 2026 Disruption in Routing Availability in US-East 23m API

Started Oct 19, 2026, 07:18 PM UTC· resolved Oct 19, 2026, 07:41 PM UTC

  1. resolved Oct 19, 2026, 09:38 PM UTC

    Between 19:18 and 19:41 UTC, we experienced an issue affecting the Directions API and Map Matching API in the US-East region. This caused elevated latency and missing route data for a significant portion of regional traffic. The issue has been identified and resolved, and all service metrics have fully returned to normal operation.

Read the full incident report →

Major June 29, 2026 Elevated Rate of Partial Response (206) and Not Found (404) Errors in the Search Box API 6h 22m Search

Started Jun 29, 2026, 08:53 AM UTC· resolved Jun 29, 2026, 03:15 PM UTC

  1. investigating Jun 29, 2026, 08:53 AM UTC

    Starting at 2026-06-29 00:00 UTC, the Search Box API began returning elevated rates of 206 (Partial Content) and 404 (Not Found) responses. A mitigation was deployed at 01:35 UTC, which has reduced the impact, and we are actively working to fully resolve the issue.

  2. identified Jun 29, 2026, 09:03 AM UTC

    A mitigation was deployed at 01:35 UTC, which has reduced the impact, and we are actively working to fully resolve the issue.

  3. resolved Jun 29, 2026, 03:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 10, 2026 Degraded live traffic in Europe 17h 7m Mapbox Traffic Data, Traffic Congestion Visual Layer

Started Feb 10, 2026, 05:23 PM UTC· resolved Feb 11, 2026, 10:31 AM UTC

  1. identified Feb 10, 2026, 05:23 PM UTC

    Since 04:40 UTC, a data provider outage has caused degraded performance for traffic-related services in the Europe. This impacts live speeds, routing, and ETA calculations. We are working closely with the data provider and will provide updates as the services stabilize.

  2. monitoring Feb 10, 2026, 07:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 11, 2026, 10:31 AM UTC

    The incident is resolved as of 05:13 UTC. Affected services are now fully operational.

Read the full incident report →

Minor December 6, 2025 Delayed delivery of Mapbox Traffic Data 2d 22h Mapbox Traffic Data

Started Dec 06, 2025, 12:46 AM UTC· resolved Dec 08, 2025, 11:08 PM UTC

  1. identified Dec 06, 2025, 12:46 AM UTC

    We are experiencing delays in delivering typical Mapbox Traffic Data. We have implemented a fix and are working to resolve.

  2. resolved Dec 08, 2025, 11:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 29, 2025 High failure rate for live traffic tile requests 44m API

Started Nov 29, 2025, 03:09 AM UTC· resolved Nov 29, 2025, 03:54 AM UTC

  1. investigating Nov 29, 2025, 03:09 AM UTC

    Customers are experiencing high failure rates for live traffic tile requests. We are currently investigating the issue.

  2. monitoring Nov 29, 2025, 03:36 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 29, 2025, 03:54 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 20, 2025 AWS outage impacting Mapbox core services 13h 41m API, API, Telemetry, Mapbox Traffic Data

Started Oct 20, 2025, 10:59 AM UTC· resolved Oct 21, 2025, 12:40 AM UTC

  1. identified Oct 20, 2025, 10:59 AM UTC

    We have received reports from AWS that multiple core services are experiencing instability. This is currently impacting multiple Mapbox services with degraded performance and errors. While AWS systems are currently recovering, we are working on restoring health of impacted Mapbox services.

  2. monitoring Oct 20, 2025, 11:55 PM UTC

    We are monitoring the recovery of Mapbox services and data pipelines after the cloud provider outage.

  3. monitoring Oct 21, 2025, 12:12 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Oct 21, 2025, 12:40 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 14, 2025 Elevated level of partial response in Search Box API 52m Search

Started Oct 14, 2025, 05:37 AM UTC· resolved Oct 14, 2025, 06:29 AM UTC

  1. resolved Oct 14, 2025, 09:48 AM UTC

    From 2025/10/14 05:37 UTC to 2025/10/14 06:29 UTC, we experienced elevated levels of 206 Partial Content responses on the Search Box APIs due to a lack of POI results in the search.

Read the full incident report →

Minor September 21, 2025 Missing Closures Icons in Traffic Maps v1 3h 10m Mapbox Traffic Data

Started Sep 21, 2025, 10:42 PM UTC· resolved Sep 22, 2025, 01:53 AM UTC

  1. investigating Sep 21, 2025, 10:42 PM UTC

    We are currently investigating this issue.

  2. resolved Sep 22, 2025, 01:53 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 21, 2025 Matrix API Planned Closures (remove icons) 3h 11m API

Started Sep 21, 2025, 10:41 PM UTC· resolved Sep 22, 2025, 01:52 AM UTC

  1. investigating Sep 21, 2025, 10:41 PM UTC

    We are currently investigating this issue.

  2. resolved Sep 22, 2025, 01:52 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 6, 2025 Mapbox Tiling Service job delays 46m API

Started Sep 06, 2025, 10:37 PM UTC· resolved Sep 06, 2025, 11:24 PM UTC

  1. investigating Sep 06, 2025, 10:37 PM UTC

    We are currently investigating this issue.

  2. identified Sep 06, 2025, 10:55 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 06, 2025, 11:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 06, 2025, 11:24 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 14, 2025 Degraded ETA and Traffic Visualization 10h 31m API, Mapbox Traffic Data, Traffic Congestion Visual Layer

Started Jul 14, 2025, 07:30 PM UTC· resolved Jul 15, 2025, 06:01 AM UTC

  1. investigating Jul 14, 2025, 07:30 PM UTC

    Mapbox navigation products are experiencing degraded ETAs and Traffic visualization. We are investigating the issue.

  2. monitoring Jul 15, 2025, 04:54 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 15, 2025, 06:01 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 8, 2025 Navigation API: Missing live-traffic data 1h

Started Jul 08, 2025, 11:30 AM UTC· resolved Jul 08, 2025, 12:30 PM UTC

  1. resolved Jul 15, 2025, 04:24 PM UTC

    Navigation services experienced an outage affecting our live traffic data. As a result, users might experience issues with navigation, including inaccuracies in ETA, routing recommendations, and the display of real-time traffic conditions such as congestion and incidents for approximately 1 hour. The issue has been resolved.

Read the full incident report →

Minor June 2, 2025 Traffic Maps v1, Matrix API - Delayed Live Traffic Updates 1h

Started Jun 02, 2025, 07:00 PM UTC· resolved Jun 02, 2025, 08:00 PM UTC

  1. resolved Jun 03, 2025, 02:07 AM UTC

    On June 2, 2025, between approximately 19:05 and 22:30 UTC, an issue occurred preventing live speed and incident data from being served to Traffic Maps v1 and some customers using the Matrix API. This impacted services reliant on real-time traffic updates. Customers using Traffic Maps v1, experienced delayed live traffic updates. ETAs from the Matrix API provided during the incident period were based on traffic data from around 20:00 UTC, and did not reflect changes in traffic conditions until service restoration. This issue is now resolved and all services are restored.

Read the full incident report →

Notice May 13, 2025 Increased Searchbox latency for eu-west-1 P95 8h 39m Search

Started May 13, 2025, 11:59 PM UTC· resolved May 14, 2025, 08:39 AM UTC

  1. investigating May 13, 2025, 11:59 PM UTC

    We are currently investigating this issue.

  2. identified May 14, 2025, 12:54 AM UTC

    Bottleneck has been identified. We are increasing the capacity of the Search Box system

  3. monitoring May 14, 2025, 02:28 AM UTC

    Latency Anomaly mitigation is in-place. Latency is back to normal.

  4. monitoring May 14, 2025, 05:51 AM UTC

    Another correction/Hot fix was applied to reduce the load.

  5. resolved May 14, 2025, 08:39 AM UTC

    After last correction latency is back to normal. Incident report will be shared soon.

Read the full incident report →

Critical March 13, 2025 Increased latency and errors on Tile APIs 23h 52m API

Started Mar 13, 2025, 12:40 PM UTC· resolved Mar 14, 2025, 12:33 PM UTC

  1. investigating Mar 13, 2025, 12:40 PM UTC

    We are investigating increased error rates and latency on our vector tile endpoints.

  2. investigating Mar 13, 2025, 12:43 PM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 13, 2025, 04:21 PM UTC

    We are continuing to investigate and remediate this issue

  4. monitoring Mar 13, 2025, 09:06 PM UTC

    The issue has been successfully mitigated. Our team is actively monitoring the service to ensure optimal performance.

  5. monitoring Mar 13, 2025, 11:24 PM UTC

    Service remains stable, we'll continue to monitor overnight.

  6. resolved Mar 14, 2025, 12:33 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice January 31, 2025 The sporadic false road closures might potentially degrade the navigation experience –

Started Jan 31, 2025, 04:44 PM UTC· resolved Jan 31, 2025, 04:44 PM UTC

  1. resolved Jan 31, 2025, 04:44 PM UTC

    In rare cases, the sporadic false road closures might potentially degrade the navigation experience causing unnecessary detours. The fix was delivered on Jan 30th.

Read the full incident report →

Major January 9, 2025 Traffic Maps V1 Degraded Performance 7h 39m Traffic Congestion Visual Layer

Started Jan 09, 2025, 06:37 PM UTC· resolved Jan 10, 2025, 02:16 AM UTC

  1. identified Jan 09, 2025, 06:37 PM UTC

    We are investigating an issue with the mapbox.mapbox-traffic-v1 tileset. We have identified the root cause and are working on resolving.

  2. monitoring Jan 09, 2025, 11:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 10, 2025, 02:16 AM UTC

    This incident has been resolved.

Read the full incident report →