ManyChat incident
Instagram/Messenger/WhatsApp working with degraded performance
ManyChat experienced a minor incident on July 19, 2026 affecting 3rd party: Facebook API and 3rd party: Instagram API and 1 more component, lasting 1h 31m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 19, 2026, 09:17 AM UTC
We're aware of an ongoing incident on Meta's platforms (Facebook, Instagram, WhatsApp) affecting message delivery and Manychat features. This is a Meta-side outage and is not specific to Manychat. Meta is currently experiencing degraded service across its messaging platforms. **What we recommend:** * **Pause paid ad campaigns** that drive traffic into Instagram/Messenger/WhatsApp automations until the incident is resolved, to avoid paying for clicks that may not convert. * No action is needed inside Manychat — messages and flows will resume automatically as Meta recovers. We're monitoring the situation and will update this page as we learn more.
- monitoring Jul 19, 2026, 09:53 AM UTC
Meta has begun recovering. Message delivery is returning to normal — we're monitoring to confirm full recovery before closing this incident.
- resolved Jul 19, 2026, 10:49 AM UTC
Meta's platform incident has been fully resolved, and message delivery on Instagram, Messenger, and WhatsApp is now functioning smoothly again. You can safely resume your campaigns. Thanks so much for your patience and understanding!