Make Outage History

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Make had 51 outages in the last 2 years totaling 199h 26m of downtime — averaging 2.1 incidents per month.

There were 51 Make outages since July 21, 2025 totaling 199h 26m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.make.com

Notice November 11, 2025

Execution issues on us1.make.com

Detected by Pingoru
Nov 11, 2025, 06:52 PM UTC
Resolved
Nov 11, 2025, 05:40 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Nov 11, 2025, 06:52 PM UTC

    Between 6:40pm - 6:54pm CET we experienced an infrastructure issue that affected scenario executions in the us1.make.com zone as follows: - Scenarios scheduled to run in the affected time interval were delayed by up to 18 minutes. - Scenarios that are triggered by a webhook were not executed. - Webhooks sent to the affected zone during the aforementioned time interval may not have been received. Most source systems that sends data to Make implement a retry mechanism and webhooks will be redelivered to Make. In addition to the above, login on the zone was also affected. The zone is now stable, and we are continuing to monitor the situation

Read the full incident report →

Minor November 7, 2025

Enterprise plan customers cannot configure AI agents

Detected by Pingoru
Nov 07, 2025, 07:11 PM UTC
Resolved
Nov 07, 2025, 08:37 PM UTC
Duration
1h 26m
Affected: eu1.make.celonis.comus1.make.celonis.com
Timeline · 4 updates
  1. identified Nov 07, 2025, 07:11 PM UTC

    Customers on eu1.make.celonis.com and us1.make.celonis.com zones cannot access the AI Agents section in the product UI. Existing AI agents continue to run as expected. Team identified the root cause of the issue and is working on a fix.

  2. identified Nov 07, 2025, 07:49 PM UTC

    The fix has been completed and is getting ready to be deployed. We identified the following workarounds: 1. Affected customers can still create new AI Agents directly from a scenario canvas. In order to create a new agent, create a new scenario, add the Make AI Agents -> Run an agent module. Then click the "Create agent" button. 2. Affected customers who need to modify the configuration of their existing AI agent can do so partially from the scenario canvas. In order to modify agent's configuration, navigate to the scenario from which a particular agent is called. Click on the Run an agent module to view agent's details and optionally modify them.

  3. monitoring Nov 07, 2025, 08:16 PM UTC

    AI agents are now again accessible from the UI for all customers. We are monitoring the situation before the incident will be concluded.

  4. resolved Nov 07, 2025, 08:37 PM UTC

    We confirmed that the issues has been fully resolved.

Read the full incident report →

Minor November 6, 2025

High rate of module initialization error on EU2 zone

Detected by Pingoru
Nov 06, 2025, 10:40 AM UTC
Resolved
Nov 06, 2025, 01:56 PM UTC
Duration
3h 15m
Affected: eu2.make.com
Timeline · 4 updates
  1. investigating Nov 06, 2025, 10:40 AM UTC

    We are currently investigating an issue causing an increased rate of module initialization errors in the EU2 zone, related to third-party account validation. This issue may cause scenarios to be deactivated. Affected scenarios will be reactivated once a fix is applied.

  2. identified Nov 06, 2025, 10:59 AM UTC

    The issue has been identified and we are rolling out the fix.

  3. monitoring Nov 06, 2025, 11:17 AM UTC

    A fix has been implemented and delivered; we are monitoring the results. Affected scenarios have been reactivated.

  4. resolved Nov 06, 2025, 01:56 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice November 4, 2025

Incorrect Credit Display

Detected by Pingoru
Nov 04, 2025, 09:34 AM UTC
Resolved
Nov 04, 2025, 03:47 PM UTC
Duration
6h 12m
Affected: eu1.make.comeu2.make.comus1.make.comus2.make.comeu1.make.celonis.comus1.make.celonis.com
Timeline · 3 updates
  1. investigating Nov 04, 2025, 09:34 AM UTC

    We are currently facing an issue where the credits utilization is not properly being displayed. Our team is working on the fix. Scenarios executions and credits consumption are not affected. Further updates will be provided within the next hour.

  2. monitoring Nov 04, 2025, 11:09 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 04, 2025, 03:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 27, 2025

Executions Delayed in EU1

Detected by Pingoru
Oct 27, 2025, 09:32 AM UTC
Resolved
Oct 27, 2025, 12:44 PM UTC
Duration
3h 11m
Affected: eu1.make.comeu1.make.comeu1.make.com
Timeline · 4 updates
  1. investigating Oct 27, 2025, 09:32 AM UTC

    We’re currently investigating an issue causing slow or delayed executions in the EU1 (eu1.make.com) since around 10:00 CET. Our team is working to identify the cause and restore normal performance as soon as possible.

  2. investigating Oct 27, 2025, 10:21 AM UTC

    We’re continuing to investigate the issue. We’re seeing gradual improvements in scenario performance however, some executions in EU1 (eu1.make.com) may still experience delays. Our team is working on a permanent resolution and will provide further updates as they become available.

  3. monitoring Oct 27, 2025, 10:41 AM UTC

    The team has identified and fixed the issue. The platform is now operating normally, and all zones are working as expected. We’ll continue to monitor the situation to ensure ongoing stability.

  4. resolved Oct 27, 2025, 12:44 PM UTC

    The recent performance degradation impacting scheduled scenarios in our EU(eu1.make.com) has been fully resolved. All affected components are stable and operating as expected.

Read the full incident report →

Major October 22, 2025

Notion modules failing

Detected by Pingoru
Oct 22, 2025, 08:48 PM UTC
Resolved
Oct 22, 2025, 11:09 PM UTC
Duration
2h 21m
Affected: eu1.make.comeu2.make.comus1.make.comus2.make.comeu1.make.celonis.comus1.make.celonis.com
Timeline · 4 updates
  1. investigating Oct 22, 2025, 08:48 PM UTC

    Multiple Notion modules are throwing HTTP 400 "Invalid request URL" error. We are investigating the issue.

  2. identified Oct 22, 2025, 09:15 PM UTC

    We identified the issue causing the error. We are working on the fix.

  3. monitoring Oct 22, 2025, 10:30 PM UTC

    The fix has been implemented on all affected zones. We are closely monitoring performance to confirm full resolution.

  4. resolved Oct 22, 2025, 11:09 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 20, 2025

Multiple zones impacted due to AWS Incident

Detected by Pingoru
Oct 20, 2025, 10:04 AM UTC
Resolved
Oct 21, 2025, 07:37 AM UTC
Duration
21h 32m
Affected: eu2.make.comeu2.make.comeu2.make.comeu2.make.comus1.make.comus1.make.comus1.make.comus1.make.comMake Grid
Timeline · 7 updates
  1. identified Oct 20, 2025, 10:04 AM UTC

    Due to an incident in Amazon Web Services, Make platform was impacted today from 08:50 CEST. Current Impact: Some scenarios may still experience delays. In addition, certain scenarios connected to third-party services were temporarily disabled due to the AWS impact on those third-party providers as well. Grid: us.grid.make.com is currently not fetching new data due to the ongoing AWS issue. Next Steps: We have identified the cause as an ongoing AWS incident and are monitoring their recovery progress.

  2. identified Oct 20, 2025, 11:55 AM UTC

    We are continuing to work on a fix for this issue.

  3. identified Oct 20, 2025, 01:23 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Oct 20, 2025, 01:37 PM UTC

    Current Impact: All services, including us.grid.make.com and affected third-party connections, have recovered. Next Steps: We are monitoring the platform for any potential residual issues related to the earlier AWS incident.

  5. monitoring Oct 20, 2025, 06:43 PM UTC

    UPDATE: us.grid.make.com - Data fetching for grid services in the US region is temporarily impacted due to an ongoing AWS issue affecting event source mappings. All other components of the Make platform remain fully operational.

  6. monitoring Oct 21, 2025, 05:02 AM UTC

    UPDATE: All services, including us.grid.make.com have recovered. We are monitoring the platform for any potential issues.

  7. resolved Oct 21, 2025, 07:37 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 16, 2025

Scenarios Execution Delays

Detected by Pingoru
Oct 16, 2025, 11:38 AM UTC
Resolved
Oct 17, 2025, 09:49 AM UTC
Duration
22h 10m
Affected: eu2.make.com
Timeline · 3 updates
  1. investigating Oct 16, 2025, 11:38 AM UTC

    We are currently investigating an issue that is causing delays for scheduled scenario executions in the eu2.make.com zone. Our team is actively working on a resolution and will provide updates as they become available.

  2. monitoring Oct 16, 2025, 12:36 PM UTC

    The team has identified and fixed the issue and the platform is operating normally again.

  3. resolved Oct 17, 2025, 09:49 AM UTC

    The recent performance degradation impacting scheduled scenarios in our eu2 zone has been fully resolved. Our team has deployed a successful remediation, and we have since confirmed that all affected components are stable and operating within expected parameters.

Read the full incident report →

Major October 8, 2025

Scenario Execution Delays

Detected by Pingoru
Oct 08, 2025, 01:53 PM UTC
Resolved
Oct 09, 2025, 12:05 PM UTC
Duration
22h 12m
Affected: us2.make.com
Timeline · 3 updates
  1. investigating Oct 08, 2025, 01:53 PM UTC

    We are currently investigating an issue that is causing delays for scheduled scenario executions in the us2.make.com zone. Our team is actively working on a resolution and will provide updates as they become available.

  2. monitoring Oct 08, 2025, 02:11 PM UTC

    The team has identified and fixed the issue and the platform is operating normally again.

  3. resolved Oct 09, 2025, 12:05 PM UTC

    The recent performance degradation impacting scheduled scenarios in our us2 zone has been fully resolved. Our team has deployed a successful remediation, and we have since confirmed that all affected components are stable and operating within expected parameters.

Read the full incident report →

Major October 7, 2025

Scheduled scenarios delayed

Detected by Pingoru
Oct 07, 2025, 11:35 PM UTC
Resolved
Oct 08, 2025, 02:14 AM UTC
Duration
2h 38m
Affected: us2.make.com
Timeline · 3 updates
  1. investigating Oct 07, 2025, 11:35 PM UTC

    We are experiencing an issue that causes delays in scheduled scenario executions in the zone us2.make.com. Our team is working on identifying and fixing the problem.

  2. monitoring Oct 08, 2025, 12:45 AM UTC

    The team has identified and fixed the issue and the platform is operating normally again.

  3. resolved Oct 08, 2025, 02:14 AM UTC

    The earlier issue causing degraded performance of scheduled scenarios in us2 zone has been successfully resolved. After deploying a fix, we observed stable system behavior and normal processing performance across all affected components. Thank you for your patience and understanding.

Read the full incident report →

Major September 8, 2025

Notification Email Delivery Failure for Failed Scenarios & Paused Organizations

Detected by Pingoru
Sep 08, 2025, 09:52 AM UTC
Resolved
Sep 08, 2025, 10:10 AM UTC
Duration
17m
Affected: us1.make.com
Timeline · 4 updates
  1. investigating Sep 08, 2025, 09:52 AM UTC

    We are currently investigating an issue that prevents the sending of notification emails about failed scenarios and paused organizations.

  2. investigating Sep 08, 2025, 10:04 AM UTC

    We are currently investigating an issue that prevents the sending of notification emails about failed scenarios and paused organizations.

  3. investigating Sep 08, 2025, 10:07 AM UTC

    The fix has been implemented, and we've confirmed that the impact on email notifications on us1.make.com has been alleviated. We're continuing to monitor the situation.

  4. resolved Sep 08, 2025, 10:10 AM UTC

    We have successfully resolved the issue with the email notifications on us1.make.com and the zone is fully operational.

Read the full incident report →

Critical September 4, 2025

Global Platform Degradation

Detected by Pingoru
Sep 04, 2025, 01:45 PM UTC
Resolved
Sep 05, 2025, 01:16 PM UTC
Duration
23h 30m
Affected: eu1.make.comeu1.make.comeu1.make.comeu2.make.comeu2.make.comeu2.make.comus1.make.comus1.make.comus1.make.comus2.make.comus2.make.comus2.make.comeu1.make.celonis.comeu1.make.celonis.comeu1.make.celonis.comus1.make.celonis.comus1.make.celonis.comus1.make.celonis.commake.commake.com
Timeline · 9 updates

Read the full incident report →

Major August 21, 2025

Failing modules/executions

Detected by Pingoru
Aug 21, 2025, 05:14 PM UTC
Resolved
Aug 21, 2025, 08:33 PM UTC
Duration
3h 18m
Affected: eu1.make.comus1.make.com
Timeline · 5 updates
  1. investigating Aug 21, 2025, 05:14 PM UTC

    We are currently investigating an issue where scenarios executions are being affected. Some modules might return error during the executions.

  2. identified Aug 21, 2025, 05:55 PM UTC

    The issue has been identified and a fix is being implemented

  3. investigating Aug 21, 2025, 07:11 PM UTC

    The incident is still active. We are actively investigating and working on the issue. We will provide another update within the next hour.

  4. monitoring Aug 21, 2025, 08:01 PM UTC

    The incident has been stabilized and we are monitoring the zones. We have also identified that other zones was also affected eu1.make.com eu2.make.com us1.make.com us2.make.com eu1.make.celonis.com us1.make.celonis.com Scenarios running on the US zones might have faced errors with some modules hitting time outs. The situation is stable now.

  5. resolved Aug 21, 2025, 08:33 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 20, 2025

Issues with payments and subscriptions

Detected by Pingoru
Aug 20, 2025, 09:58 AM UTC
Resolved
Aug 20, 2025, 11:15 AM UTC
Duration
1h 16m
Affected: make.com
Timeline · 3 updates
  1. investigating Aug 20, 2025, 09:58 AM UTC

    We are observing issues with our payment processing services. There might be potential issues with payments and subscriptions. This issue affects all our zones. Scenario processing is not affected.

  2. monitoring Aug 20, 2025, 10:28 AM UTC

    We have identified the issue and implemented a fix. We will continue monitoring the service before we consider this fully resolved.

  3. resolved Aug 20, 2025, 11:15 AM UTC

    This incident has been resolved

Read the full incident report →

Major August 19, 2025

AI agents not working on EU2 and US2 zones

Detected by Pingoru
Aug 19, 2025, 10:51 AM UTC
Resolved
Aug 19, 2025, 02:15 PM UTC
Duration
3h 24m
Affected: eu2.make.comus2.make.com
Timeline · 8 updates
  1. investigating Aug 19, 2025, 10:51 AM UTC

    We are observing issues with AI Agents on EU2 and US2 zones. The feature is not operational right now. We are looking into this and will provide update in no more than 30min.

  2. identified Aug 19, 2025, 11:14 AM UTC

    We have identified an issue with the AI Agents service and working with the engineering team to fix it.

  3. identified Aug 19, 2025, 11:45 AM UTC

    We are continuing to work on a fix for this issue. We will update again no later than in next 30min.

  4. identified Aug 19, 2025, 12:12 PM UTC

    We are continuing to work on a fix for this issue. We will update again no later than in next 30min.

  5. identified Aug 19, 2025, 12:36 PM UTC

    We have identified the root cause and working on a fix. We will update again in 30min.

  6. identified Aug 19, 2025, 01:06 PM UTC

    We have prepared a fix and are currently testing it before deploying it to affected zones. We will update again in 30min.

  7. monitoring Aug 19, 2025, 01:33 PM UTC

    A fix has been verified on our testing environment and rolled out to affected zones. We will keep monitoring this issue before it's considered fully fixed.

  8. resolved Aug 19, 2025, 02:15 PM UTC

    This incident has been resolved

Read the full incident report →

Major August 4, 2025

Service disruption of monday.com API

Detected by Pingoru
Aug 04, 2025, 01:31 PM UTC
Resolved
Aug 04, 2025, 04:18 PM UTC
Duration
2h 47m
Affected: eu1.make.comeu2.make.comus1.make.comus2.make.comeu1.make.celonis.comus1.make.celonis.com
Timeline · 4 updates
  1. investigating Aug 04, 2025, 01:31 PM UTC

    We are currently experiencing a service disruption affecting features connected to our monday.com integration. This is due to a major API outage from monday.com, which their team is actively investigating as the root cause. Our own systems remain fully operational, but functionality including scenarios and webhooks that relying on data from monday.com is currently degraded. Our engineering team is closely monitoring the situation. For more information, please visit the monday.com status page https://status.monday.com/.

  2. monitoring Aug 04, 2025, 02:09 PM UTC

    The monday.com team is working to resolve the issue on the US and EU servers. The AUS server is fully operational. For more information, please visit the monday.com status page https://status.monday.com/.

  3. monitoring Aug 04, 2025, 03:34 PM UTC

    A fix has been implemented by the monday.com team. The integration is now operational but it may still experience some latency. Our engineering team is closely monitoring the situation.

  4. resolved Aug 04, 2025, 04:18 PM UTC

    This incident has now been resolved by the monday.com team. The monday.com integration and webhooks are operational on all zones.

Read the full incident report →

Notice August 3, 2025

US2 Zone issue was resolved

Detected by Pingoru
Aug 03, 2025, 06:36 PM UTC
Resolved
Aug 03, 2025, 03:00 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Aug 03, 2025, 06:36 PM UTC

    The problem has been identified. A patch was rolled out and we have verified its successful operation.

Read the full incident report →

Notice August 3, 2025

Zone US2 had major outage of services

Detected by Pingoru
Aug 03, 2025, 01:45 PM UTC
Resolved
Aug 03, 2025, 01:45 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Aug 03, 2025, 02:31 PM UTC

    US2 zone was not avalilable to serve any load from 13:50 UTC to 13:58 UTC We are investigating the issue to prevent it from happening again

Read the full incident report →

Minor August 1, 2025

monday.com - intermittent errors

Detected by Pingoru
Aug 01, 2025, 11:01 AM UTC
Resolved
Aug 03, 2025, 05:44 PM UTC
Duration
2d 6h
Affected: eu1.make.comeu2.make.comus1.make.comus2.make.comeu1.make.celonis.comus1.make.celonis.com
Timeline · 4 updates
  1. investigating Aug 01, 2025, 11:01 AM UTC

    We are currently investigating an issue causing intermittent errors with monday.com integration. Our team is working to identify the cause and restore normal operations as quickly as possible. We will provide another update as soon as we have more information.

  2. identified Aug 01, 2025, 04:20 PM UTC

    We have identified the problem of monday.com API causing these intermittent errors and we are working on resolving this as soon as possible. We are in touch with monday.com team to cooperate on solving this issue.

  3. monitoring Aug 01, 2025, 08:19 PM UTC

    This incident has been resolved. Our investigation confirmed the root cause was unexpected breaking changes introduced by monday.com to their 2024-10 API. Our integration relies on this specific version, which is not deprecated and should therefore not receive breaking changes. We have deployed a hotfix to accommodate these changes, and service has been restored. We will continue to monitor the platform closely.

  4. resolved Aug 03, 2025, 05:44 PM UTC

    Reported problem with monday.com errors was resolved with no further impact on users and their scenario runs.

Read the full incident report →

Critical July 29, 2025

Scenario execution interrupted on US1

Detected by Pingoru
Jul 29, 2025, 08:18 PM UTC
Resolved
Jul 30, 2025, 09:38 AM UTC
Duration
13h 19m
Affected: us1.make.com
Timeline · 3 updates
  1. investigating Jul 29, 2025, 08:18 PM UTC

    We are currently presenting issues with Scenario executions on the US1 zone. We will send an update as soon as we have results from our investigation.

  2. monitoring Jul 29, 2025, 08:44 PM UTC

    Weve implemented the fix, zone is now operating and we are monitoring zone state.

  3. resolved Jul 30, 2025, 09:38 AM UTC

    We have fixed issue with the zone. Zone is now operating normally.

Read the full incident report →

Critical July 28, 2025

Investigating Team Creation Failures

Detected by Pingoru
Jul 28, 2025, 08:12 PM UTC
Resolved
Jul 28, 2025, 09:31 PM UTC
Duration
1h 18m
Affected: eu1.make.comeu2.make.comus1.make.comus2.make.comeu1.make.celonis.comus1.make.celonis.com
Timeline · 4 updates
  1. investigating Jul 28, 2025, 08:12 PM UTC

    We are currently investigating an issue that is preventing users from successfully creating new teams within an organization.

  2. investigating Jul 28, 2025, 08:36 PM UTC

    We are facing issues with Make creating scenarios and managing users and other realted things. We are actively working on fix

  3. monitoring Jul 28, 2025, 09:04 PM UTC

    Hello weve identifed problem, and applied fix. Situation is now stable and we will monitor it.

  4. resolved Jul 28, 2025, 09:31 PM UTC

    Issue was resolved and platform operates normally.

Read the full incident report →

Major July 23, 2025

make.com page not accessible

Detected by Pingoru
Jul 23, 2025, 01:41 PM UTC
Resolved
Jul 23, 2025, 06:04 PM UTC
Duration
4h 22m
Affected: make.commake.commake.com
Timeline · 2 updates
  1. monitoring Jul 23, 2025, 01:41 PM UTC

    make.com public page was not accessible from 15:03 - 15:18 CET, users might encountered problems using the platform, login page and community pages stayed functional. The root cause was found and fixed. We are currently monitoring the issue.

  2. resolved Jul 23, 2025, 06:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 23, 2025

us1.make.com zone unstable

Detected by Pingoru
Jul 23, 2025, 09:34 AM UTC
Resolved
Jul 23, 2025, 12:33 PM UTC
Duration
2h 59m
Affected: us1.make.comus1.make.comus1.make.comus1.make.com
Timeline · 2 updates
  1. monitoring Jul 23, 2025, 09:34 AM UTC

    us1.make.com zone was unstable today from 10:53 - 11:02 CET. Users might have encountered login issues, webhook delays, and missing email notifications. The issue is no longer present, Make app is accessible and functional. We are currently monitoring the issue.

  2. resolved Jul 23, 2025, 12:33 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 22, 2025

Issues with Notion webhooks

Detected by Pingoru
Jul 22, 2025, 11:03 AM UTC
Resolved
Jul 22, 2025, 02:11 PM UTC
Duration
3h 8m
Affected: eu1.make.comeu2.make.comus1.make.comus2.make.comeu1.make.celonis.comus1.make.celonis.commake.com
Timeline · 2 updates
  1. monitoring Jul 22, 2025, 11:03 AM UTC

    We are experiencing problems with the Notion app. Users might have experienced delays in Notion webhooks from 11:00 CET - 12:50 CET. We have successfully identified the cause and implemented the fix. We are currently monitoring the issue.

  2. resolved Jul 22, 2025, 02:11 PM UTC

    This incident has been resolved.

Read the full incident report →