Make experienced a critical incident on December 19, 2025 affecting eu1.make.com and eu2.make.com and 1 more component, lasting 10h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 19, 2025, 12:17 AM UTC
We are experiencing issues with login to the platform. We are investigating the issue.
- investigating Dec 19, 2025, 12:22 AM UTC
Webhooks and scenario executions are working fine.
- investigating Dec 19, 2025, 12:55 AM UTC
Investigation of the issue is still ongoing.
- identified Dec 19, 2025, 01:34 AM UTC
Issue has been identified and we are currently working on a fix.
- identified Dec 19, 2025, 01:57 AM UTC
Fix has been identified. We are currently working on recovery.
- identified Dec 19, 2025, 02:45 AM UTC
Recovery of the service is in progress. Login to the Make interface is working on following zones: eu1.make.com us1.make.com us2.make.com eu1.make.celonis..com us1.make.celonis.com
- identified Dec 19, 2025, 02:48 AM UTC
Login to Make interface on eu2.make.com restored
- monitoring Dec 19, 2025, 03:28 AM UTC
Service is restored. We are currently backfilling execution logs from the window of 1:00 CET – 4:30 CET. While core functionality is unaffected, you may notice a delay in log visibility for that specific timeframe as processing continues.
- resolved Dec 19, 2025, 11:02 AM UTC
Backfilling of missing execution logs was successfully finished. All systems are fully operational and all executions logs should be visible in the system.