mailprotector experienced a notice incident on September 10, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Sep 10, 2025, 02:24 PM UTC
A permissions change caused the Mailprotector Console to lose connection to a status database. The result was a false report of mail flow errors in the Console and email notifications to admin accounts configured for the alerts. The permissions have been corrected, and the mail flow status in the Console for CloudFilter shows accurate information. There was no mail flow interruption.