mailprotector incident

Inbound email delivery delay

Minor Resolved View vendor source →

mailprotector experienced a minor incident on September 9, 2025 affecting Shield, lasting 19h 52m. The incident has been resolved; the full update timeline is below.

Started
Sep 09, 2025, 06:29 PM UTC
Resolved
Sep 10, 2025, 02:21 PM UTC
Duration
19h 52m
Detected by Pingoru
Sep 09, 2025, 06:29 PM UTC

Affected components

Shield

Update timeline

  1. investigating Sep 09, 2025, 06:29 PM UTC

    We are investigating an inbound delivery delay. Delays of approximately 20 minutes have been observed.

  2. monitoring Sep 09, 2025, 07:18 PM UTC

    Inbound delivery is performing as expected. We are continuing to monitor the flow.

  3. resolved Sep 10, 2025, 02:21 PM UTC

    Inbound delivery has continued to perform as expected. This incident is resolved.