mailprotector incident

Manager accounts not able to login

Notice Resolved View vendor source →

mailprotector experienced a notice incident on July 10, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2024, 07:30 PM UTC
Resolved
Jul 10, 2024, 07:30 PM UTC
Duration
—
Detected by Pingoru
Jul 10, 2024, 07:30 PM UTC

Update timeline

  1. resolved Jul 10, 2024, 09:26 PM UTC

    From approximately 3:40 PM ET, manager accounts could not log into emailservice.io or partner-branded URLs. The team resolved the issue, and manager logins are confirmed to be working as of 5:15 PM ET. Thank you.