mailprotector incident
Hosted Exchange + Maintenance - June 28, 2014
mailprotector experienced a notice incident on June 13, 2014, lasting 14d 11h. The incident has been resolved; the full update timeline is below.
Update timeline
- scheduled Jun 13, 2014, 09:46 PM UTC
Mailprotector Engineers will be performing upgrades to our Exchange + systems during the regular scheduled maintenance window on the morning of Saturday, June 28, 2014. This maintenance will be focused on Cumulative Updates and database performance maintenance. From 12:00am through 05:00am, we will failover to distributed mailbox servers and isolate each node individually while being upgraded. We do not anticipate any interruption in mail flow during this time, however, the management console will be unavailable for the duration of this maintenance window. Users will be able to send and receive normally but any account maintenance including adding or modifying mailboxes, changing passwords, or any other type of mailbox maintenance will need to be performed outside of this window. We will send a reminder prior to, update the status page with 'In Progress' updates, and send a final notification when this maintenance is complete. As always, Mailprotector Support Specialists will be standing by in the event you require assistance or have any questions regarding this notice. Thank You, Mailprotector Support Team
- scheduled Jun 28, 2014, 02:59 AM UTC
Maintenance will begin as scheduled in 60 minutes.
- in progress Jun 28, 2014, 04:00 AM UTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.
- completed Jun 28, 2014, 09:01 AM UTC
The scheduled maintenance has been completed.