Mailjet incident

Connection issues related to Event API

Major Resolved View vendor source →

Mailjet experienced a major incident on July 6, 2025 affecting Event API, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Jul 06, 2025, 09:07 AM UTC
Resolved
Jul 06, 2025, 09:26 AM UTC
Duration
18m
Detected by Pingoru
Jul 06, 2025, 09:07 AM UTC

Affected components

Event API

Update timeline

  1. investigating Jul 06, 2025, 09:07 AM UTC

    Our team is currently investigating a potential issue impacting some customers on webhook connection.

  2. monitoring Jul 06, 2025, 09:11 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 06, 2025, 09:26 AM UTC

    This incident has been resolved.