Mailjet incident

Support Ticket Creation Failures

Critical Resolved View vendor source →

Mailjet experienced a critical incident on June 5, 2026 affecting Support, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Jun 05, 2026, 10:01 AM UTC
Resolved
Jun 05, 2026, 10:33 AM UTC
Duration
31m
Detected by Pingoru
Jun 05, 2026, 10:01 AM UTC

Affected components

Support

Update timeline

  1. investigating Jun 05, 2026, 10:01 AM UTC

    We are currently investigating this issue.

  2. identified Jun 05, 2026, 10:25 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 05, 2026, 10:26 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 05, 2026, 10:33 AM UTC

    This incident has been resolved.