Mailjet incident

Latency and login issues with Mailjet Application

Minor Resolved View vendor source →

Mailjet experienced a minor incident on October 1, 2025 affecting Mailjet App and Event API and 1 more component, lasting 16h 30m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2025, 08:12 AM UTC
Resolved
Oct 02, 2025, 12:42 AM UTC
Duration
16h 30m
Detected by Pingoru
Oct 01, 2025, 08:12 AM UTC

Affected components

Mailjet AppEvent APIStatistics Display

Update timeline

  1. investigating Oct 01, 2025, 08:12 AM UTC

    We are currently investigating this issue.

  2. monitoring Oct 01, 2025, 09:08 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Oct 01, 2025, 10:56 AM UTC

    We are continuing to monitor for any further issues. Events are being processed and the service is catching up on missing events.

  4. monitoring Oct 01, 2025, 11:15 AM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Oct 01, 2025, 08:30 PM UTC

    We are continuing to actively monitor the system.

  6. resolved Oct 02, 2025, 12:42 AM UTC

    This incident has been resolved.