Magnus Health experienced a major incident on July 28, 2022 affecting Email, lasting 16h 38m. The incident has been resolved; the full update timeline is below.
Affected components
Email
Update timeline
- monitoring Jul 28, 2022, 06:06 PM UTC
Our email service provider is currently experiencing delays in delivering email. This is impacting all email delivery from Magnus, including welcome emails and password reset emails. We are monitoring the situation and will provide updates as they become available.
- monitoring Jul 28, 2022, 08:07 PM UTC
New emails are now being sent out as normal, and emails previously queued for delivery are being processed. We will post another update once all emails have been delivered.
- resolved Jul 29, 2022, 10:44 AM UTC
All emails that were automatically queued during the incident have been sent out. Email delivery is running as normal.