Magnus Health incident

SSO Access Issues for the Magnus Community

Magnus Health experienced a notice incident on June 12, 2023 affecting Secure Application, lasting 22m. The incident has been resolved; the full update timeline is below.

Started: Jun 12, 2023, 03:56 PM UTC
Resolved: Jun 12, 2023, 04:18 PM UTC
Duration: 22m
Detected by Pingoru: Jun 12, 2023, 03:56 PM UTC

Affected components

Secure Application

Update timeline

investigating Jun 12, 2023, 03:56 PM UTC

We are investigating an issue preventing users from logging into the Magnus Community via SSO. Access to the Magnus web portal and mobile application is unaffected. While we investigate this further, please submit any support requests at https://magnushealth.my.site.com/s/contactsupport.
resolved Jun 12, 2023, 04:18 PM UTC

We have resolved the issue preventing users from logging into the Magnus Community. We appreciate your patience and apologize for any inconvenience.