Magnus Health incident

Issue with Closing Cases in the MH Community

Minor Resolved View vendor source →

Magnus Health experienced a minor incident on March 26, 2024 affecting Magnus Community, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Mar 26, 2024, 01:51 PM UTC
Resolved
Mar 26, 2024, 02:07 PM UTC
Duration
15m
Detected by Pingoru
Mar 26, 2024, 01:51 PM UTC

Affected components

Magnus Community

Update timeline

  1. investigating Mar 26, 2024, 01:51 PM UTC

    We are currently investigating an issue preventing customers from closing support cases within the Magnus Health Community. We appreciate your patience and will provide an update as soon as we are able.

  2. resolved Mar 26, 2024, 02:07 PM UTC

    We have identified and resolved the issue that was preventing customers from closing support cases within the Community.