Magensa incident

Remote Services and MagTek.com sites unavailable

Critical Resolved View vendor source →

Magensa experienced a critical incident on April 27, 2021 affecting Remote Services (RS2, RS3, RMS) and www.MagTek.com, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Apr 27, 2021, 03:30 PM UTC
Resolved
Apr 27, 2021, 03:41 PM UTC
Duration
11m
Detected by Pingoru
Apr 27, 2021, 03:30 PM UTC

Affected components

Remote Services (RS2, RS3, RMS)www.MagTek.com

Update timeline

  1. investigating Apr 27, 2021, 03:30 PM UTC

    We are currently investigating this issue.

  2. resolved Apr 27, 2021, 03:41 PM UTC

    This incident has been resolved.