Magensa incident

Remote Services (2/3) service

Critical Resolved View vendor source →

Magensa experienced a critical incident on August 16, 2021 affecting Remote Services (RS2, RS3, RMS), lasting 2h 46m. The incident has been resolved; the full update timeline is below.

Started
Aug 16, 2021, 09:59 PM UTC
Resolved
Aug 17, 2021, 12:46 AM UTC
Duration
2h 46m
Detected by Pingoru
Aug 16, 2021, 09:59 PM UTC

Affected components

Remote Services (RS2, RS3, RMS)

Update timeline

  1. identified Aug 16, 2021, 09:59 PM UTC

    Magensa is aware of a service interruption for the Remote Services (2/3) service. We have identified the issue and hope to have it resolved quickly. Please visit the status page for updates: https://magensa.statuspage.io

  2. resolved Aug 17, 2021, 12:46 AM UTC

    This incident has been resolved.