Magensa incident

Magensa Services Outage.

Notice Resolved View vendor source →

Magensa experienced a notice incident on January 12, 2022 affecting MPPG (All versions) and Decrypt v1 and 1 more component, lasting 56m. The incident has been resolved; the full update timeline is below.

Started
Jan 12, 2022, 08:55 AM UTC
Resolved
Jan 12, 2022, 09:52 AM UTC
Duration
56m
Detected by Pingoru
Jan 12, 2022, 08:55 AM UTC

Affected components

MPPG (All versions)Decrypt v1Decrypt v2Decrypt and Forward (All versions)QwickPAY Mobile/Virtual TerminalRemote Services (RS2, RS3, RMS)www.Magensa.netwww.QwickPAY.com

Update timeline

  1. investigating Jan 12, 2022, 08:55 AM UTC

    Magensa services have been experiencing intermittent interruption.

  2. identified Jan 12, 2022, 09:06 AM UTC

    The service interruption has been identified as being caused by localized Internet carrier issues.

  3. monitoring Jan 12, 2022, 09:23 AM UTC

    All Magensa services have been restored. We are continuing to monitor the situation.

  4. resolved Jan 12, 2022, 09:52 AM UTC

    This incident has been resolved.