Magensa experienced a notice incident on October 3, 2022 affecting MPPG (All versions) and Decrypt and Forward (All versions), lasting 1d 12h. The incident has been resolved; the full update timeline is below.
Affected components
MPPG (All versions)Decrypt and Forward (All versions)
Update timeline
- monitoring Oct 03, 2022, 01:58 AM UTC
Magensa has been tracking issues connecting to the FDC endpoint since 2:00pm (PT) Sunday (10/2/22). These errors are presenting as 'Payload post failed' and '721' errors. All other processor endpoints are fully operational.
- resolved Oct 04, 2022, 02:16 PM UTC
FISERV services are fully recovered.