Magensa experienced a major incident on February 12, 2021 affecting MPPG (All versions) and Decrypt v1 and 1 more component, lasting 34m. The incident has been resolved; the full update timeline is below.
Affected components
MPPG (All versions)Decrypt v1Decrypt v2Decrypt and Forward (All versions)QwickPAY Mobile/Virtual TerminalRemote Services (RS2, RS3, RMS)
Update timeline
- investigating Feb 12, 2021, 06:49 AM UTC
Magensa is currently experiencing a service issue. Some services may be unavailable. The technical team has responded and is investigating the issue. Further information will be posted as it becomes available.
- resolved Feb 12, 2021, 07:23 AM UTC
Incident resolved