Magensa incident

Magensa not impacted by CrowdStrike issue.

Notice Resolved View vendor source →

Magensa experienced a notice incident on July 19, 2024 affecting MPPG (All versions) and Decrypt v1 and 1 more component, lasting 5d 6h. The incident has been resolved; the full update timeline is below.

Started
Jul 19, 2024, 01:43 PM UTC
Resolved
Jul 24, 2024, 08:32 PM UTC
Duration
5d 6h
Detected by Pingoru
Jul 19, 2024, 01:43 PM UTC

Affected components

MPPG (All versions)Decrypt v1Decrypt v2Decrypt and Forward (All versions)QwickPAY Mobile/Virtual TerminalRemote Services (RS2, RS3, RMS)www.MagTek.comwww.Magensa.netwww.QwickPAY.com

Update timeline

  1. monitoring Jul 19, 2024, 01:43 PM UTC

    Magensa has NOT been impacted by the CrowdStrike issue. All data centers are processing normal transaction loads. If you are experiencing wide-spread processing issues through Magensa service, please contact [email protected] for assistance.

  2. resolved Jul 24, 2024, 08:32 PM UTC

    This incident has been resolved.