Macquarie University incident

Pure Research Management System (RMS) unavailable

Notice Resolved View vendor source →

Macquarie University experienced a notice incident on September 15, 2023, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Sep 15, 2023, 07:12 AM UTC
Resolved
Sep 15, 2023, 07:23 AM UTC
Duration
11m
Detected by Pingoru
Sep 15, 2023, 07:12 AM UTC

Update timeline

  1. investigating Sep 15, 2023, 07:12 AM UTC

    Scheduled maintenance of Pure RMS is taking place on Saturday 4.00PM 23rd September to Sunday 1.00AM 24th September, Sydney time. Work is being undertaken to carry out routine maintenance on the AWS (Amazon Web Services) infrastructure running Pure RMS. As a result, Pure RMS users could be affected when using the system during the server restart for MQ Pure instances during the service window from Saturday 4.00PM 23rd September to Sunday 1.00AM 24th September, Sydney time (AEST).

  2. resolved Sep 15, 2023, 07:23 AM UTC

    This incident has been resolved.