Macquarie University incident

Incident - Service Degraded, Intermittent Access, Partial Outage: Leganto/Multisearch

Critical Resolved View vendor source →

Macquarie University experienced a critical incident on March 24, 2024 affecting MultiSearch, lasting 1d 17h. The incident has been resolved; the full update timeline is below.

Started
Mar 24, 2024, 05:59 AM UTC
Resolved
Mar 25, 2024, 11:40 PM UTC
Duration
1d 17h
Detected by Pingoru
Mar 24, 2024, 05:59 AM UTC

Affected components

MultiSearch

Update timeline

  1. investigating Mar 24, 2024, 05:59 AM UTC

    Leganto/Multisearch is currently experiencing intermittent access (partial outage/degradation). We are working to resolve this and apologise for any inconvenience caused. OneHelp Reference Number: INC0168200 Services Affected: Leganto/Multisearch Impact: Staff/Students/Alumni For more information, please contact the IT Service Desk on 02 9850 HELP (4357) Opt. 2, or email [email protected]

  2. resolved Mar 25, 2024, 11:40 PM UTC

    This incident has been resolved.