Macquarie University incident

Incident - Service Degraded, Intermittent Access, Partial Outage: iLearn

Macquarie University experienced a minor incident on April 29, 2024 affecting iLearn, lasting 56m. The incident has been resolved; the full update timeline is below.

Started: Apr 29, 2024, 08:01 AM UTC
Resolved: Apr 29, 2024, 08:57 AM UTC
Duration: 56m
Detected by Pingoru: Apr 29, 2024, 08:01 AM UTC

Affected components

iLearn

Update timeline

investigating Apr 29, 2024, 08:01 AM UTC

iLearn is currently experiencing intermittent access (partial outage/degradation). Some users are encountering issues with logging in or loading pages. We are working to resolve this and apologise for any inconvenience caused. OneHelp Reference Number: INC0170249 Services Affected: iLearn Impact: staff, students For more information, please contact the IT Service Desk on 02 9850 HELP (4357) Opt. 2, or email [email protected]
resolved Apr 29, 2024, 08:57 AM UTC

This issue has been resolved.