Macquarie University incident

Incident - Workday is currently displaying an error when users logon and access the Workday homepage.

Notice Resolved View vendor source →

Macquarie University experienced a notice incident on May 3, 2024 affecting Workday, lasting 7d 1h. The incident has been resolved; the full update timeline is below.

Started
May 03, 2024, 01:58 AM UTC
Resolved
May 10, 2024, 03:21 AM UTC
Duration
7d 1h
Detected by Pingoru
May 03, 2024, 01:58 AM UTC

Affected components

Workday

Update timeline

  1. investigating May 03, 2024, 01:58 AM UTC

    Workday is currently displaying an error when users logon and access the Workday homepage. Users are encouraged to navigate the site via the Menu (top left). It has been tested that aside from the homepage error, Workday functionality is working as per normal. We are working to resolve this and apologise for any inconvenience caused. OneHelp Reference Number: INC0170487 Services Affected: Workday Impact: Staff/Students/public For more information, please contact the IT Service Desk on 02 9850 HELP (4357) Opt. 2, or email [email protected]

  2. monitoring May 03, 2024, 04:09 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 10, 2024, 03:21 AM UTC

    This incident has been resolved.