Macquarie University incident

Incident - Service Unavailable / Service Outage: Workday

Critical Resolved View vendor source →

Macquarie University experienced a critical incident on May 22, 2024 affecting Workday, lasting 19d 21h. The incident has been resolved; the full update timeline is below.

Started
May 22, 2024, 03:23 AM UTC
Resolved
Jun 11, 2024, 01:09 AM UTC
Duration
19d 21h
Detected by Pingoru
May 22, 2024, 03:23 AM UTC

Affected components

Workday

Update timeline

  1. investigating May 22, 2024, 03:23 AM UTC

    Workday is currently Unavailable. We are working to resolve this and apologise for any inconvenience caused. OneHelp Reference Number: INC0171327 Services Affected: Workday Impact: Staff/Students/public For more information, please contact the IT Service Desk on 02 9850 HELP (4357) Opt 2, or email [email protected]

  2. monitoring May 22, 2024, 04:12 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 11, 2024, 01:09 AM UTC

    This incident has been resolved.