Macquarie University incident

Incident - Service Unavailable / Service Outage: Truth

Critical Resolved View vendor source →

Macquarie University experienced a critical incident on May 4, 2025 affecting Truth, lasting 23d 3h. The incident has been resolved; the full update timeline is below.

Started
May 04, 2025, 11:26 PM UTC
Resolved
May 28, 2025, 02:40 AM UTC
Duration
23d 3h
Detected by Pingoru
May 04, 2025, 11:26 PM UTC

Affected components

Truth

Update timeline

  1. investigating May 04, 2025, 11:26 PM UTC

    Truth is currently Unavailable. We are working to resolve this and apologise for any inconvenience caused. OneHelp Reference Number: INC0187705 Services Affected: Truth Impact: Staff For more information, please contact the IT Service Desk on 02 9850 HELP (4357) Opt 2, or email [email protected]

  2. monitoring May 05, 2025, 12:06 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 28, 2025, 02:40 AM UTC

    This incident has been resolved.