Machship Outage History

Machship is up right now

Machship had 12 outages in the last 2 years totaling 303h 38m of downtime, averaging 0.5 incidents per month.

There were 12 Machship outages since July 23, 2026 totaling 303h 38m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.machship.com

Minor October 14, 2026

Unable to use MachShip

Detected by Pingoru
Oct 14, 2026, 12:58 AM UTC
Resolved
Oct 14, 2026, 01:48 AM UTC
Duration
50m
Affected: MachShip
Timeline · 3 updates
  1. investigating Oct 14, 2026, 12:58 AM UTC

    Status: Investigating We're aware that clients are currently unable to access MachShip. Our team is investigating this as a high priority, and we’ll update you as soon as we can. Affected components MachShip (Degraded performance)

  2. monitoring Oct 14, 2026, 01:19 AM UTC

    Status: Monitoring Access to MachShip has been restored and we are monitoring the system. We will keep you updated. Affected components MachShip (Degraded performance)

  3. resolved Oct 14, 2026, 01:48 AM UTC

    Status: Resolved Our systems are now back up and running. We will continue to monitor our systems. Please contact our Support team should you experience any further issues. Affected components MachShip (Operational)

Read the full incident report →

Minor October 12, 2026

MachShip Login issues

Detected by Pingoru
Oct 12, 2026, 06:54 AM UTC
Resolved
Oct 12, 2026, 07:49 AM UTC
Duration
55m
Affected: MachShip
Timeline · 3 updates
  1. investigating Oct 12, 2026, 06:54 AM UTC

    Status: Investigating We’re aware that some users are currently having trouble logging into MachShip. Our team is actively investigating and working to restore access as quickly as possible. We’ll post another update here within the next 30 minutes, or sooner as soon as we know more. Thanks for bearing with us. Affected components MachShip (Partial outage)

  2. resolved Oct 12, 2026, 06:58 AM UTC

    Status: Resolved The login issue has been fixed, and all MachShip users should now be able to log in as normal. Issue was fully resolved at 5:49pm AEDT. Thanks so much for your patience while our team worked on this. Affected components MachShip (Operational)

  3. resolved Oct 12, 2026, 07:49 AM UTC

    Status: Resolved MachShip was unavailable between 5:29pm AEDST to 5:49pm AEDST. During this time all MachShip customers were unable to login, there was no data loss or impact to underlying data and all services have been restored. Affected components MachShip (Operational)

Read the full incident report →

Minor September 24, 2026

Intermittent issues manifesting with Transvirtual carriers

Detected by Pingoru
Sep 24, 2026, 05:02 AM UTC
Resolved
Sep 28, 2026, 09:30 PM UTC
Duration
4d 16h
Affected: MachShip Carriers
Timeline · 3 updates
  1. investigating Sep 24, 2026, 05:02 AM UTC

    Status: Investigating We're aware some customers are experiencing intermittent issues manifesting with Transvirtual carriers. Our team is actively looking into it. We will keep you posted. Affected components MachShip Carriers (Partial outage)

  2. identified Sep 27, 2026, 11:15 PM UTC

    Status: Identified TransVirtual is currently experiencing intermittent disruptions on their platform, and their team is working to find the cause and get things back to normal as quickly as possible. While this is ongoing, you may notice intermittent issues when booking or manifesting TransVirtual consignments in MachShip. We will keep you updated as we hear more from the team. Affected components MachShip Carriers (Partial outage)

  3. resolved Sep 28, 2026, 09:30 PM UTC

    Status: Resolved We believe all services have returned to an optimal state, with no further instability observed. Our team will continue closely monitoring the platform to ensure continued stability. Affected components MachShip Carriers (Operational)

Read the full incident report →

Minor September 24, 2026

No Route Options from HubSystems Carriers

Detected by Pingoru
Sep 24, 2026, 12:12 AM UTC
Resolved
Sep 28, 2026, 09:30 PM UTC
Duration
4d 21h
Affected: MachShip Carriers
Timeline · 3 updates
  1. investigating Sep 24, 2026, 12:12 AM UTC

    Status: Investigating Clients have notified us about Hubsystems carriers are not showing as an option when booking/quoting in the system. We have reached out to the carrier to have this investgitaed. In the meantime, we recommend that clients disable their HubSystems carriers until the issue is rectified. We'll keep you posted. Affected components MachShip Carriers (Degraded performance)

  2. monitoring Sep 24, 2026, 01:14 AM UTC

    Status: Monitoring Hub Systems have come back saying this should be resolved. Clients are encouraged to try booking and advise us if there are any issues. Our team will continue to monitor throughout the day. Affected components MachShip Carriers (Operational)

  3. resolved Sep 28, 2026, 09:30 PM UTC

    Status: Resolved We believe all services have returned to an optimal state, with no further instability observed. Our team will continue closely monitoring the platform to ensure continued stability. Affected components MachShip Carriers (Operational)

Read the full incident report →

Minor September 20, 2026

Unable to Manifest with FAA

Detected by Pingoru
Sep 20, 2026, 11:00 PM UTC
Resolved
Sep 21, 2026, 07:28 AM UTC
Duration
8h 28m
Affected: MachShip Carriers
Timeline · 4 updates
  1. identified Sep 20, 2026, 11:00 PM UTC

    Status: Identified Clients are currently unable to manifest with Freight Assist Australia (FAA). The carrier has advised they are experiencing issues with their online system and are working to resolve it. We will provide a further update once this has been fixed. Affected components MachShip Carriers (Degraded performance)

  2. monitoring Sep 21, 2026, 03:13 AM UTC

    Status: Monitoring The carrier advised that the system should be up and running in the next 30 minutes. Clients are encouraged to try again once the fix is released. Affected components MachShip Carriers (Degraded performance)

  3. monitoring Sep 21, 2026, 04:29 AM UTC

    Status: Monitoring The carrier has advised they're still waiting for the issue to be resolved, and clients are currently still unable to manifest with FAA. We'll continue to monitor and provide updates accordingly. Affected components MachShip Carriers (Degraded performance)

  4. resolved Sep 21, 2026, 07:28 AM UTC

    Status: Resolved Carrier Update: FAA has now confirmed their system downtime issue is now fixed. Customers should now be able to manifest their cons with FAA. MachShip will continue to monitor throughout the day. Affected components MachShip Carriers (Operational)

Read the full incident report →

Minor September 8, 2026

Unable to Manifest with Transvirtual Carriers

Detected by Pingoru
Sep 08, 2026, 04:44 AM UTC
Resolved
Sep 08, 2026, 10:20 PM UTC
Duration
17h 36m
Affected: MachShip Carriers
Timeline · 2 updates
  1. investigating Sep 08, 2026, 04:44 AM UTC

    Status: Investigating We've received reports of some clients being unable to manifest consignments with Transvirtual carriers. We're actively investigating with Transvirtual and will post an update here as soon as we know more. Affected components MachShip Carriers (Degraded performance)

  2. resolved Sep 08, 2026, 10:20 PM UTC

    Status: Resolved Transvirtual has confirmed the issue is now resolved, and clients should be able to manifest without any issues. We'll continue to monitor this throughout the day. Affected components MachShip Carriers (Operational)

Read the full incident report →

Minor September 7, 2026

Aramex Manifest Issues

Detected by Pingoru
Sep 07, 2026, 02:27 AM UTC
Resolved
Sep 07, 2026, 10:35 PM UTC
Duration
20h 7m
Affected: MachShip Carriers
Timeline · 2 updates
  1. identified Sep 07, 2026, 02:27 AM UTC

    Status: Identified Aramex has advised they're experiencing issues with their database, which is affecting their consigning platforms. Their team is currently working to resolve the matter. We'll keep you posted as soon as we have further information. Affected components MachShip Carriers (Degraded performance)

  2. resolved Sep 07, 2026, 10:35 PM UTC

    Status: Resolved We've received confirmation from clients that they can now book with the carrier without any issues. We'll continue to monitor this throughout the day. Affected components MachShip Carriers (Operational)

Read the full incident report →

Minor August 27, 2026

Unable to generate Reports

Detected by Pingoru
Aug 27, 2026, 10:24 PM UTC
Resolved
Aug 27, 2026, 11:19 PM UTC
Duration
55m
Affected: MachShip
Timeline · 2 updates
  1. investigating Aug 27, 2026, 10:24 PM UTC

    Status: Investigating We're aware of an issue affecting report generation and are currently looking into it. We'll keep you posted as soon as we have more information. Affected components MachShip (Degraded performance)

  2. resolved Aug 27, 2026, 11:19 PM UTC

    Status: Resolved Our team has identified the issue, and a fix has now been released. We'd suggest trying to run your reports as usual — let us know if you run into anything further. We'll continue monitoring throughout the day. Affected components MachShip (Operational)

Read the full incident report →

Minor August 17, 2026

TGE Tracking Status Timestamps Mismatch

Detected by Pingoru
Aug 17, 2026, 10:36 PM UTC
Resolved
Aug 18, 2026, 05:04 AM UTC
Duration
6h 27m
Affected: MachShip Carriers
Timeline · 3 updates
  1. investigating Aug 17, 2026, 10:36 PM UTC

    Status: Investigating We're aware of an issue where tracking timestamps for TGE carriers are not aligning correctly within our system. Our development team is actively investigating and working toward a resolution. Affected components MachShip Carriers (Degraded performance)

  2. investigating Aug 18, 2026, 12:08 AM UTC

    Status: Investigating Update: We're engaging directly with the carrier to get to the bottom of the timestamp mismatch. We'll keep you posted as soon as we hear back from them. Affected components MachShip Carriers (Degraded performance)

  3. resolved Aug 18, 2026, 05:04 AM UTC

    Status: Resolved The TGE status tracking timestamp issue has been resolved and should now reflect correctly in the system. We'll continue to monitor this throughout the day to ensure it remains stable. Affected components MachShip Carriers (Operational)

Read the full incident report →

Minor August 17, 2026

Freight Assist Australia Tracking Issue

Detected by Pingoru
Aug 17, 2026, 07:15 AM UTC
Resolved
Aug 17, 2026, 09:56 PM UTC
Duration
14h 41m
Affected: MachShip Carriers
Timeline · 2 updates
  1. investigating Aug 17, 2026, 07:15 AM UTC

    Status: Investigating FAA consignment tracking is down. MachShip has been made aware of the issue and are further looking into this with the carrier and treating this with high priority. Further updates will be posted once made available or when fixed. Affected components MachShip Carriers (Degraded performance)

  2. resolved Aug 17, 2026, 09:56 PM UTC

    Status: Resolved We can see that tracking status updates for Freight Assist Australia consignments are now showing in the system today. We will continue to monitor throughout the day. Affected components MachShip Carriers (Operational)

Read the full incident report →

Minor August 6, 2026

Transvirtual Carriers Manifest Issue

Detected by Pingoru
Aug 06, 2026, 01:28 AM UTC
Resolved
Aug 06, 2026, 05:01 AM UTC
Duration
3h 33m
Affected: MachShip Carriers
Timeline · 3 updates
  1. investigating Aug 06, 2026, 01:28 AM UTC

    Status: Investigating We're seeing reports of manifested consignments with Transvirtual carriers not being received on their end. We've contacted Transvirtual directly and are waiting on further information from them. We'll keep monitoring this closely and update you as soon as we know more. Affected components MachShip Carriers (Degraded performance)

  2. investigating Aug 06, 2026, 02:50 AM UTC

    Status: Investigating We're continuing to receive reports of issues with manifesting consignments with Transvirtual carriers. We're still waiting on further information from the carrier and will update you as soon as we know more. Thanks for your patience while we find out more. Affected components MachShip Carriers (Degraded performance)

  3. resolved Aug 06, 2026, 05:01 AM UTC

    Status: Resolved Good news - this has been resolved. Clients are confirming that manifested consignments are now going through to Transvirtual as expected. We'll keep an eye on it over the next little while to make sure it stays stable, but things are looking good. If you notice any consignments still not showing up, just send us an email, and we'll jump straight onto it. Affected components MachShip Carriers (Operational)

Read the full incident report →

Minor July 23, 2026

Startrack Manifest Issue

Detected by Pingoru
Jul 23, 2026, 01:39 AM UTC
Resolved
Jul 23, 2026, 01:57 AM UTC
Duration
17m
Affected: MachShip Carriers
Timeline · 2 updates
  1. investigating Jul 23, 2026, 01:39 AM UTC

    Status: Investigating Clients are unable to manifest consignments. MachShip Team and Startrack have been made aware of the issue and are treating this as a high priority. Further updates will be provided once available. Affected components MachShip Carriers (Degraded performance)

  2. resolved Jul 23, 2026, 01:57 AM UTC

    Status: Resolved Startrack has identified the issue and has confirmed a fix successfully implemented. Customers should now be able to retry to manifest their consignments with Startrack. MachShip will continue to monitor throughout the day. Affected components MachShip Carriers (Operational)

Read the full incident report →