Machship experienced a minor incident on September 24, 2026 affecting MachShip Carriers, lasting 4d 21h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 24, 2026, 12:12 AM UTC
Status: Investigating Clients have notified us about Hubsystems carriers are not showing as an option when booking/quoting in the system. We have reached out to the carrier to have this investgitaed. In the meantime, we recommend that clients disable their HubSystems carriers until the issue is rectified. We'll keep you posted. Affected components MachShip Carriers (Degraded performance)
- monitoring Sep 24, 2026, 01:14 AM UTC
Status: Monitoring Hub Systems have come back saying this should be resolved. Clients are encouraged to try booking and advise us if there are any issues. Our team will continue to monitor throughout the day. Affected components MachShip Carriers (Operational)
- resolved Sep 28, 2026, 09:30 PM UTC
Status: Resolved We believe all services have returned to an optimal state, with no further instability observed. Our team will continue closely monitoring the platform to ensure continued stability. Affected components MachShip Carriers (Operational)