mabl incident

Degraded mabl Link connectivity — agents may fail to connect

Major Resolved View vendor source →

mabl experienced a major incident on June 24, 2026, lasting 4h 45m. The incident has been resolved; the full update timeline is below.

Started
Jun 24, 2026, 05:03 AM UTC
Resolved
Jun 24, 2026, 09:48 AM UTC
Duration
4h 45m
Detected by Pingoru
Jun 24, 2026, 05:03 AM UTC

Update timeline

  1. investigating Jun 24, 2026, 05:03 AM UTC

    We've identified an issue affecting mabl Link. Link agents may be unable to establish a connection and can remain in an "Initializing tunnel" state. As a result, test runs that use Link to reach private, internal, or firewalled applications may fail. Tests that do not use Link are unaffected. We've identified the underlying cause and are actively working on remediation.

  2. investigating Jun 24, 2026, 05:33 AM UTC

    We've applied a fix and Link agents are reconnecting. We're monitoring the recovery and confirming that Link-dependent test runs are succeeding again.

  3. resolved Jun 24, 2026, 09:48 AM UTC

    New Link tunnels are being created successfully, and we are not seeing any further signs of connectivity problems at this time.