mabl incident

Login broken in desktop app version 2.50.0

Major Resolved View vendor source →

mabl experienced a major incident on May 7, 2026, lasting 5h 3m. The incident has been resolved; the full update timeline is below.

Started
May 07, 2026, 01:00 PM UTC
Resolved
May 07, 2026, 06:03 PM UTC
Duration
5h 3m
Detected by Pingoru
May 07, 2026, 01:00 PM UTC

Update timeline

  1. investigating May 07, 2026, 03:13 PM UTC

    When clicking the login button in version 2.50.0 of the desktop app, it currently opens an incorrect URL to continue the login process in the browser. We have identified the cause of the issue, and a fix will be available shortly. In the meantime, please avoid updating the desktop app.

  2. resolved May 07, 2026, 06:03 PM UTC

    Version 2.50.1 of the desktop app has been published which fixes the login problem. It is now safe to resume installing mabl app updates.