Lyanthe incident

Synchronisatieprobleem Exact Online / Exact Online Synchronization Issue

Minor Resolved View vendor source →

Lyanthe experienced a minor incident on September 24, 2025 affecting Exact Connector, lasting 1d 22h. The incident has been resolved; the full update timeline is below.

Started
Sep 24, 2025, 11:52 AM UTC
Resolved
Sep 26, 2025, 10:07 AM UTC
Duration
1d 22h
Detected by Pingoru
Sep 24, 2025, 11:52 AM UTC

Affected components

Exact Connector

Update timeline

  1. identified Sep 24, 2025, 11:52 AM UTC

    We ondervinden momenteel een probleem waarbij sommige pogingen om Exact Online-administraties te synchroniseren geen foutmelding geven, maar op 0% blijven hangen. Onze technici zijn druk bezig om dit probleem te onderzoeken en op te lossen. Bedankt voor uw begrip en geduld terwijl we hieraan werken. ---- We are currently experiencing an issue where some attempts to sync Exact Online administrations give no error but remain stuck at 0%. Our technicians are actively investigating and working to resolve this issue. Thank you for your understanding and patience as we address this matter. ---- Nous rencontrons actuellement un problème où certaines tentatives de synchronisation des administrations Exact Online ne génèrent pas d'erreur mais restent bloquées à 0 %. Nos techniciens enquêtent activement et travaillent à résoudre ce problème. Merci pour votre compréhension et votre patience alors que nous nous efforçons de résoudre cette situation.

  2. resolved Sep 26, 2025, 10:07 AM UTC

    This incident has been resolved.