Luno is currently experiencing a notice incident, which began 2h ago. The vendor's full update timeline is below.
Update timeline
- investigating May 27, 2026, 07:00 PM UTC
We are currently investigating an issue affecting trade matching on the exchange. At this time, some trades may not be matched or processed as expected. Our engineering team is actively working to identify the root cause and restore normal operation as quickly as possible. We apologise for the inconvenience and will provide further updates as more information becomes available.
- investigating May 27, 2026, 08:12 PM UTC
Our team is continuing to investigate the issue affecting trade matching on the exchange, and we are treating this with the highest priority. While some trades and balances may not yet reflect correctly in customer accounts, all funds remain safe and secure. We understand the importance of timely trade processing and account visibility, and we are working urgently to restore full functionality. Further updates will be shared as soon as more information becomes available.