Luno incident

Delayed Withdrawals In Nigeria

Notice Resolved View vendor source →

Luno experienced a notice incident on May 25, 2026, lasting 16h 22m. The incident has been resolved; the full update timeline is below.

Started
May 25, 2026, 01:32 PM UTC
Resolved
May 26, 2026, 05:54 AM UTC
Duration
16h 22m
Detected by Pingoru
May 25, 2026, 01:32 PM UTC

Update timeline

  1. identified May 25, 2026, 01:32 PM UTC

    Customers in Nigeria are experiencing delays in withdrawals due to a third-party. We are working with the third party to resolve this as a priority. We apologise for any inconvenience caused.

  2. resolved May 26, 2026, 05:54 AM UTC

    The issue has been resolved. Thank you for your patience.